PRIVACY POLICY (Connect2Wyoming, LLC)

Effective Date: February 2026

At Connect2Wyoming, LLC (“Connect2Wyoming,” “we,” “us,” or “our”), we prioritize your privacy. We do not sell your personal information to marketing companies, and we limit data sharing with third parties to what is necessary to provide our services, comply with the law, and operate our business as described below. Some information must be collected and retained for legal, operational, and security purposes.

This Privacy Policy explains how we collect, use, and disclose personal information about you in connection with our website, communications, and services, including virtual office services, business address and suite services (as applicable), mail handling and forwarding, and shared office space/conference room access (collectively, the “Services”).

By using our Services or visiting our website www.connect2wyoming.com, you agree to this Privacy Policy. This Privacy Policy forms part of our Terms of Service.

If you have a disability that makes it difficult to access or understand this Privacy Policy, please contact us at (307) 369-1380 or [email protected].

1) Ways We Collect Your Information

A. Directly from you

Most information we collect is provided by you when you:

create an account or place an order;

sign up for a virtual office or mail forwarding plan;

book office or conference room time;

complete forms, onboarding, or identity verification steps (if applicable);

contact us by phone, email, or SMS/text.

We may also collect information automatically through cookies and similar technologies when you visit our website (see Section 6).

B. From related entities and authorized users

If you are a manager, member, officer, employee, or authorized representative of an entity using our Services, we may receive your information from that entity or through the entity’s onboarding process.

C. From service providers

Our vendors (e.g., payment processors, website hosting, analytics tools, shipping carriers, scheduling tools) may provide information necessary to deliver Services or process transactions.

D. From business partners and affiliates

We may receive information from referral partners or affiliates indicating your interest in our Services.

E. From publicly available sources

We may collect information from public sources (such as government records) for identity verification, fraud prevention, due diligence, or compliance-related purposes.

2) Who We Share Your Information With

Except as described in this Privacy Policy, we do not share personal information with entities outside Connect2Wyoming and its affiliates.

A. Service providers

We may share personal information with third parties that help us provide the Services or run our operations (e.g., payment processing, customer support tools, analytics, shipping carriers, IT/security vendors). These providers are limited to using the information to perform services for us (or for you where applicable) and are subject to confidentiality and security obligations.

B. As required by law / for legal compliance

We may disclose information if required by law or legal process (e.g., subpoenas, court orders, lawful requests from government authorities). We may also disclose information when we believe it is necessary to:

protect our rights or property;

protect your safety or the safety of others;

investigate fraud or security incidents; or

respond to lawful government requests.

C. Business transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of our business, your information may be transferred as part of that transaction, subject to appropriate confidentiality protections.

3) The Kinds of Information We Collect

A. Identifying information

This may include your name, mailing address, forwarding address, phone number, email address, username/account identifiers, IP address, and other online identifiers. If you use paid Services, we may also collect billing details such as payment card information (typically processed by our payment processor) and transaction history.

Note: We generally do not need to collect Social Security numbers to provide virtual office or mail forwarding services. If you ever provide sensitive identifiers, we handle them as described in Section 7.

B. Commercial and service information

This may include your business name, entity information you provide, service plan selection, purchase history, office bookings, mail handling preferences, forwarding instructions, and communications related to your Services.

C. Internet and device information

We may collect information such as browser type, device type, operating system, referring/exit pages, clickstream data, and interactions with our website.

D. Communications (including audio)

If you contact us, we may keep records of communications, including emails and customer support messages. Calls may be recorded or logged for quality assurance, training, or compliance purposes where permitted by law.

4) How We Use Your Information

We use personal information to operate, maintain, and improve our Services, including:

A. To provide Services

Create and administer accounts

Process orders and payments

Provide customer service and account support

Handle mail receipt, scanning (if applicable), and forwarding requests

Manage office space and conference room bookings

Send service-related communications (e.g., order confirmations, account notices, policy updates)

B. For safety, security, and fraud prevention

Verify identity (if applicable)

Detect suspicious activity or misuse of Services/address

Protect our systems and users

We cooperate with the government and law enforcement agencies that are conducting investigations

C. For analytics and service improvement

We may analyze how visitors interact with our website (pages visited, clicks, traffic sources) to understand usage, prevent fraud, identify threats, and improve performance and customer experience.

D. For legal and compliance obligations

We may use information to comply with applicable laws, respond to lawful requests, enforce agreements, and maintain records.

E. Marketing (where permitted)

We may send marketing communications (email or SMS) if you opt in or if otherwise permitted by law. You can opt out at any time (see Section 8).

5) Mail Handling, Scanning, and Forwarding Privacy Considerations

If your plan includes mail handling and/or scanning:

We may open mail items addressed to you at our address to scan contents or process forwarding, consistent with your selected plan and instructions.

We take reasonable steps to restrict access to mail contents to authorized personnel and systems.

We retain physical mail and digital scans according to our retention practices (see Section 11).

You are responsible for ensuring you have the right to receive mail at our address and for not using our Services for unlawful purposes or prohibited materials.

6) Cookies and Related Technologies

Our website may use cookies and similar technologies to enhance your experience and to support features such as login sessions, preferences, and analytics.

Cookies are small text files placed on your device by a website.

Web beacons / pixels (“clear gifs”) are small files used to track engagement (such as email opens or site activity) and improve our services.

Most browsers accept cookies automatically, but you can modify your browser settings to decline cookies. Disabling cookies may limit some features of our website.

Some third parties (such as analytics providers) may also place cookies or similar technologies through our site. Their use of tracking technologies is governed by their own policies, not ours.

7) Keeping Your Personal Information Secure

We take reasonable administrative, technical, and physical safeguards designed to protect your personal information. Access is limited based on role and business need. We may require identity verification before providing account information or fulfilling certain requests.

However, no transmission over the Internet or public networks can be guaranteed 100% secure. You use the Services at your own risk.

8) SMS/Text Messaging and Email Preferences

If you opt in to receive SMS/text messages, we may send service-related updates and (if you opt in separately, where required) marketing messages. Message frequency varies; standard messaging and data rates may apply. You can opt out at any time by following opt-out instructions or contacting us.

You may also unsubscribe from marketing emails using the unsubscribe link in those messages.

9) Information for California and Texas Residents

A. Data protection rights

California’s CCPA (as amended by the CPRA) and Texas’s TDPSA provide certain rights regarding personal data, including the right to access, correct, and delete personal information, and to opt out of certain processing in some circumstances. These rights are subject to exceptions and exemptions.

B. Sale/sharing and targeted advertising

We do not sell your personal information. We do not share personal information for targeted advertising as those terms are defined under the CPRA and TDPSA.

C. Sensitive personal information

We limit our use of sensitive personal information to what is necessary to provide Services, maintain security, comply with law, and for other permitted purposes. Where applicable, you may request that we limit the use of sensitive personal information, subject to legal exemptions.

D. How to submit requests; verification

To make a privacy request, obtain more information, or appeal a denied request (Texas residents), contact us at:

Email: [email protected]

Phone: (307) 369-1380

We will verify your identity using information we already have. If we cannot verify you, we may request additional documentation. We cannot fulfill requests until identity is verified as required by applicable law.

E. Authorized agents

You may designate an authorized agent to submit a request on your behalf. We may require written permission or a valid power of attorney and may verify both your identity and the agent’s identity.

F. Non-discrimination

We will not discriminate against you for exercising your privacy rights.

10) Children Under 13

Our Services are not intended for children under 13, and we do not knowingly collect personal information from children under 13.

11) Non-U.S. Users; International Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States, where privacy laws may differ from those in your country. By using our Services or providing information to us, you consent to this transfer, storage, and processing. Your information may be disclosed to U.S. authorities pursuant to lawful process.

12) Retention Period

We retain personal information as long as reasonably necessary to:

provide Services,

comply with legal obligations,

resolve disputes,

enforce agreements, and

maintain business records and security logs.

Some information may remain in backups or archives even after it is removed from active systems.

13) Governing Law

This website and our Services are intended for users in the United States. While we strive to protect all users’ data appropriately, our policies are designed primarily to comply with applicable U.S. laws.

14) How to Contact Us

Connect2Wyoming, LLC
Address: 1600 E 19^th St, Cheyenne, WY 82001
Phone: (307) 369-1380
Email: [email protected]
Website: www.connect2wyoming.com